How We Work - The Order Process

Place your Order

1. Place your order.

If you need help finding a product, one of our experienced Big Star Sales Associates can certainly help you find exactly what you're looking for and help meet your budget.

We get your Order

2. We receive your order.

We receive your order and go over every detail in order to give you the best possible outcome and send your artwork to our graphic art department.

We Prepare Art

3. Artwork Starts.

We pass all the information of your order over to our in-house graphic design team. Graphic Art Team prepare your art.

You Approve the Art

4. You get a proof.

We send you a proof of your design / logo. We try to get your artwork resemble the final item as close as possible so you can be confident of what the final product will look like.

Production Begins

5. We need Art Approval.

You must make all changes and approve your proof before we can start production. This is when production time frame begins.

We Ship Your Order

6. Items are shipped.

Your items are shipped to the destination that you have specified and we have on file. No need to worry about picking up!

Final Step is: Success!

7. Your items arrive on time.

Your day is GREAT - because the product was received just as ordered and delivered on time!